Privacy Policy

AtriAiApps Technologies Private Limited ("Atri," "we," "us", "our", "Company") is a private limited company having its registered office at 11th Floor, Prestige Tech Platina 2, Marathahall Gunjur Bangalore Karnataka India 560087 and operates the applications, websites, content, products and Services ("Platform") which connects users ("Users", "You", "Your") with human astrologers and AI versions of astrologers trained in Vedic texts and scripts to provide services like horoscope readings and predictions based on planetary movements. We respect your privacy and hence handle your personal data with the utmost care and confidentiality.

This Privacy Policy explains how we collect, use, and share your personal information when you interact with Platform and or any other services made available through or by the Platform ("Services"). This Policy forms an integral part of the Terms of Use between Atri and Users and governs how Atri collects, uses, shares, and protects the personal information disclosed by users in the course of their usage of the Platform. Accordingly, you are advised to read this Privacy Policy carefully before accessing the Platform.

This policy constitutes an electronic record within the meaning of Section 2(1)(t) of the Information Technology Act, 2000, and is generated by a computer system. Accordingly, this Policy does not require any physical, electronic, or digital signature and is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, enacted under the Information Technology Act, 2000.

By clicking on the "I Accept", "Agree", or similar button, checkbox, or mechanism, or by otherwise accessing or using the Company's website, applications, Platforms, products, or Services, you:

• (i) acknowledge receipt of this notice issued under applicable laws;
• (ii) confirms that you have read and understood this Policy, including the manner in which Personal Data will be Processed;
• (iii) expressly agrees to be bound by the terms of this Policy; and
• (iv) provides consent to the Processing of Personal Data by the Company in accordance with this Policy and applicable laws.

Information We Collect

We collect the following data during the following actions:

Creating an account/registration data: This includes your full name, address, mobile number, email address, date of birth, gender, location, photograph, any other items identified or considered as "personal data" as defined under the Digital Personal Data Protection Act, 2023 read with Digital Personal Data Protection Rules, 2025 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any other details required on the website during registration. Providing your mobile number is mandatory for OTP verification to ensure the security and validity of the registration process. Your first name, last name and date of birth are optional.

Booking a paid service: When you avail or book a paid Service on the Platform, we receive and process details pertaining to such transaction, which includes financial information like bank account information, credit card or debit card details, or other payment instrument details through a secure third-party gateway, your IP address, and any other information you provide.

Interaction information: When you interact with Atri's customer support telephonically, such telephonic interactions may be recorded and stored.

Technical information about you: We automatically collect certain information from you when you use the Platform, including your IP address, location, other unique device identifiers, your browser type, language, the URL of the website which you may have used to reach our Platform, and cookies.

Log Files, IP Address, and Cookies: We collect information through cookies stored by your browser on your computer's hard drive. It automatically logs generic information about Your computer's connection to the internet, i.e. session data. The website may store temporary or permanent 'cookies' on your computer to recognize your computer each time you return to the website, including the time and date of your visit, pages viewed, length of time, and verify registration or password information. You can block these cookies on your computer but you may be prevented from using certain website features. The website uses cookies to personalise your experience on the website and to display advertising according to your preferences.

Device Information: We may collect information about the devices you use to access our Services, including the hardware models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.

Miscellaneous Activities: We may collect additional information as required for specific transactions, services, or user requests, including information shared through email, customer support interactions, or contractual engagements. Such information may not form part of your user profile but will be processed strictly for the purpose for which it was provided.

User Generated Content: We may collect and process information that you voluntarily disclose while using interactive features of the platform, including comments, feedback, posts, or participation in forums or similar features. Please note that such information may be publicly accessible depending on the nature of the feature.

Non-Personal Identifiable Information: The Company may collect, generate, process, and analyze data that does not identify an individual and cannot reasonably be used to identify an individual, either on a standalone basis or when combined with other information ("Non-Personal Data"). Non-Personal Data may include, without limitation, aggregated or anonymized usage statistics, device information, technical logs, performance metrics, platform interaction data, system configuration data, and other analytical or statistical information. Non-Personal Data is collected and used for legitimate business purposes, including but not limited to: operating, maintaining, and improving the functionality, security, and performance of Our products, services, and systems; conducting internal analytics, research, testing, and benchmarking; generating insights, reports, models, and system-level outputs; developing, training, validating, and enhancing algorithms, automation tools, and system-generated outputs; and ensuring compliance with legal, regulatory, audit, and risk-management requirements.

How We Use Your Information

In addition to the uses of information we describe elsewhere in this Privacy Policy, we use your information for the following purposes:

Providing and Improving Services: We use your information to enable your access and use of the Platform and/or Services. Improving the quality of the Company's products and services, including but not limited to:

• Providing information upon request or when deemed useful by the Company
• Enhancing technology, website interface, social media platforms, and applications to ensure your convenience
• Managing your accounts and/or customers and loyalty programs
• Compiling statistics and analyzing data for research, development, and improvement of products and services; enhancing your experience
• Developing and offering new products and services personalized to your needs
• Introducing and providing promotional programs and incentives for the Company's products and services
• Recommending products and services that you may be interested in based on preference identification of you and/or customers
• To understand your interests, preferences, or characteristics about you, and personalize ads we show you
• Providing customer support for investigating and addressing user concerns, including investigating user reported misconduct (such as inappropriate messages or fraud), monitoring and improving our customer support responses and processes, and identifying potential participants in research studies relating to customer support issues

Communication: We may use your information to communicate with you, send announcements, push notifications, updates, and respond to your inquiries.

Troubleshooting and Security: We use your information to troubleshoot connection problems, administer the website, analyze trends, gather demographic information, monitor website traffic and usage, comply with applicable law, and cooperate with law enforcement activities. We use information to promote a safe service, protect the security and integrity of the platform, services, and users, detect, prevent, and protect us from errors, fraud, and other criminal activity.

Research and Development: We may use anonymised and aggregated data to conduct research and development for improving our AI models and services.

Regardless of your country of residence, we process personal data: only for specified, lawful purposes; only to the extent necessary for providing and improving our services; and in accordance with applicable data protection laws.

Storing of Your Information

Your information is stored for as long as you maintain an account with the Platform. The details such as transactions, location, usage and other information is stored and retained for a period as required under applicable laws. The retention period for Information is determined based on the purposes of use as stated in this Policy and in compliance with applicable laws.

Sharing Your Information

We may share your information with:

• Trusted Third-Party Service Providers: We may share your information with third-party service providers such as information technology and payment service providers, whose services form a part of or are necessary for the provision of our Services
• Advertisers and advertising networks that require the information to select and serve advertisements to you and other users
• Cloud storage providers to store the information you provide and for disaster recovery services, as well as for the performance of any contract we enter into with you
• Analytics and search engine providers that assist us in the optimisation and improvement of the Platform
• Entities that provide us with marketing assistance
• Entities that provide us with customer support services

Law Enforcement Authorities: We may share your information with law enforcement authorities if required by applicable law, in an investigation, in response to a court summons, judicial proceeding, or to protect and defend the rights or property of the Platform and/or Atri. This includes users with weak mental health who have thoughts related to suicide or self-destruction. We may also share information to protect the health, safety or life of any person or the public.

Business Transfers: If Atri undergoes a merger, acquisition, or sale, business transfer or transfer of assets in full or in part, your information may be amongst the items sold or transferred as a result. The buyer or transferee would be obligated to honor the commitments made in this Privacy Policy.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children. If you are under 13 years of age, please do not use our service. If a concerned parent learns that a child under 13 has shared information with us, contact us immediately and we will take appropriate steps to delete the data from our systems.

Your Rights and Preferences

Access and Updation: You may access and update the personal information that you have provided to us by logging into your account on the Platform, and using the options available therein, though this may be restricted in instances where you are not able to verify your identity or there is any suspicious activity associated with your account.

Withdrawal from providing information: You have the right to withdraw or decline your consent to the collection of any information you provide us at any time by writing to us at admin@atriapps.com. Please note, this may affect your usage and access to our Platform.

Deletion of Information: You can also request for deletion of any and all personal data or information stored with Atri by sending an email to admin@atriapps.com. Once your request for deletion has been received and confirmed, We will delete your personal data or information from our records. However, we shall also reserve the right to discontinue the services for which the information was originally collected. Please note that we may have to retain such personal data or information if required under applicable laws and regulations; fraud prevention; to maintain archives; to enforce rights under this Privacy Policy and terms of service.

Communications/Marketing Opt-Outs: Where required by applicable laws, we will (a) obtain your consent before sending marketing communications; and (b) provide you with ability to opt-out at anytime. You can opt-out of marketing or advertising emails/communications by sending an email to admin@atriapps.com.

Additional Provisions for Users in the United States

If you are located in the United States, your personal data will be processed in accordance with applicable federal and state privacy laws. Depending on your state of residence (including California), you may have the right to:

• Request access to personal data we collect about you
• Request deletion of your personal data
• Request correction of inaccurate data
• Obtain information about categories of data collected and shared

We do not sell your personal data in the traditional sense. You may exercise your rights by contacting us at the details provided in this Privacy Policy.

Additional Provisions for Users in the European Economic Area and United Kingdom

If you are located in the EEA or the United Kingdom, your personal data will be processed in accordance with the General Data Protection Regulation (GDPR) and applicable local data protection laws.

Lawful Basis of Processing: We process your personal data on one or more of the following legal bases: (a) your consent; (b) performance of a contract; (c) in compliance with legal obligations; (d) our legitimate interests (such as fraud prevention, service improvement, and platform security).

You shall have the following rights with respect to Your data:

• Right to access your personal data
• Right to rectification (correction)
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority in your jurisdiction

Automated Processing: Our Platform uses AI-based systems to generate outputs. These outputs: are automated in nature; do not constitute legally binding decisions; and are provided for informational and entertainment purposes only.

Additional Provisions for Users in Canada

If you are located in Canada, your personal information will be handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. You shall have the following rights with respect to your personal data:

• Right to access your information
• Request correction of inaccurate or incomplete information
• Withdraw consent to processing, subject to legal or contractual restrictions

Your Obligations

You shall provide complete and accurate information when consenting to its processing. If any information is incorrect, you shall bear all costs incurred if such information affects or limits their rights and interests. You shall comply with applicable laws on personal data protection and participate in preventing and combating violations of personal data protection regulations.

Grievance Redressal

You shall have the right to reach out to Us with any grievance or concerns that you have in relation to Your data/information available with Us:

Grievance Officer:

Any grievance raised by you shall be addressed by Us within the timelines prescribed under the applicable laws. In the event, you are not satisfied with the resolution of a grievance by Us, or where We fail to respond within the prescribed timelines, You shall have the right to escalate such grievance as per applicable laws.

Security Measures

We take reasonable steps to protect your information using physical and electronic security measures to guard against unauthorised access. We collect your personal information on a secured server and payment details are entered on the Payment Gateway's or Bank's page on a secured SSL. Data transferred between the bank's page and payment gateways is encrypted. However, data transmission over the internet cannot be guaranteed as completely secure, so you are advised to take precautions when sharing details on the website, including your login details.

You are advised to keep confidential all information related to account login credentials, OTP codes, and not to share such information with any other person.

We recommend that you use your personal devices (mobile phones, tablets, personal computers, etc.) during use. You should log out of their account when not in use.

In the event that the data storage server is attacked, resulting in loss or leakage of data, We shall be responsible for notifying the competent authorities for timely investigation and handling, and informing you in accordance with applicable law.

Cyberspace is not an entirely secure environment, and we cannot guarantee absolute security of information/data shared over the internet. When transmitting data/information online, you should only use secure systems to access websites, applications, or devices. You are responsible for keeping your authentication credentials for each website, application, or device safe and confidential.

Disclaimer

Accuracy of Predictions: We do not guarantee the accuracy of predictions made by astrologers. We do not take responsibility or liability regarding the reliability or reality of the gems and other related items represented and sold on the website.

Third-Party Websites: We are not responsible for communication between you and any third-party websites. Read the privacy policy and other policies of third-party websites. We are not liable for any usage of third-party websites simply because a link was provided on our website. We are not responsible for the functionality, privacy, or security measures of any other entity and this Privacy Policy will not govern your use and access of such website or service you are redirected to.

Changes to This Policy

We may modify or update this Privacy Policy from time to time, and we will notify you, via email or in-app/website notifications of any such changes. However, you are advised to review this Privacy Policy periodically, as your continued use of our Services after any modification to this Privacy Policy will constitute your acceptance of such modification.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at admin@atriapps.com